All prices on the store include tax 

Terms and Conditions

We welcome you to the Home Café services website, which is a service provided by Home Café, which is a branch of the Smart Cafe Corporation with a commercial register in the Ministry of Commerce in the Kingdom of Saudi Arabia, the site is operated by Home Café (referred to as we / us / or in the plural pronoun)


As a user of the website (referred to as you / the customer / the customer) you must read and understand the terms and laws in the "terms and conditions" list.


Once you use the website for the purpose of purchase, you will be obligated to follow the terms and conditions. Please review the list of terms and conditions carefully before starting to use the electronic services. In the event that you do not agree (or are unable to abide by) any law or condition from the list, we advise you not to use the electronic services provided by Home Café.


Terms of use


The use of the website services is available to people who are able to legally represent themselves according to the Kingdom of Saudi Arabia system. Persons who are not able to legally represent themselves according to the local contract system cannot use the website services. The user will be responsible for using the website services from outside the Kingdom of Saudi Arabia by his commitment. Complete with the local laws followed in that region.


These terms and conditions are considered valid and null for previous forms of commercial representation, verbal agreements, or other understandings, unless additional conditions are specified in this regard for a specific product or service.


By using the website services, you will be obligated to follow the terms and conditions.


Website security protection


You are not permitted to violate or attempt to violate the security protection of the website, and this includes, but is not limited to, the following:


Accessing information that is not intended for you, or logging into the internet server or an account that you are not officially authorized to use.

Attempting to explore, examine, or test the ability of the system or network, or attempt to penetrate the security system or protection levels without being authorized to do so.

Attempting to disrupt or interfere with the service provided to any other user, host, network or host, which includes without limitation spreading and sending viruses to the website, overloading the site, sending chain letters or unwanted e-mail or any other means that may harm the integrity of the network

Sending unsolicited messages, including commercial offers and / or advertisements for products or services.

Simulation for the purpose of forgery of the IP address, e-mail address, or any part of the website address and using it in any e-mail or mailing group. Harmful violations of the system or network security will result in civil and criminal penalties in most cases.

You hereby agree not to use system resources from hardware or software or any method of interference, interference or attempting to interfere with the functioning of the website or any activity or service provided by the site, the website will investigate activities that may involve these violations and will cooperate with the authorities Competent to prosecute and apply the necessary punishment to persons involved in such violations.


Registration - my personal account


The registration process includes the information (your personal information) that you provide to us to complete your transactions and also to contact you, you must accept the principle of our use of your personal information and update it in order to deal with the registration process and to control the confidentiality of your identity during the follow-up process to deliver the purchase order and pay electronically.


The information that you provide during the registration process is protected data in accordance with the terms of the privacy protection described previously. Your personal information forms part of your record of your dealings with our services. If you use our website, you will be responsible for maintaining the confidentiality of your personal account and password, in addition to preventing access to your personal device / computer, and you thus bear responsibility for all operations that are performed through your personal account using the password.


The website does not bear any responsibility to anyone for any loss or damage that may arise due to your failure to protect your password or any other information related to your personal account. If you suspect that there are suspicious transactions in your personal account, please notify us by contacting us immediately through any means on the site by contacting us.


 


Electronic communication


With your consent to use the website and our electronic services, you thus agree to receive our electronic messages in all their forms through e-mail, periodicals, or notices and alerts advertised on the website. Based on that, you implicitly agree that all electronic transactions sent to you by us are legally binding and shall be treated as written transactions.


We have the right to monitor, record and save any phone call, e-mail, or any other form of electronic communication with you for training purposes in order to verify the advice and notes directed to us and to improve and develop the quality of service provided to our customers.


 


Shopping cart


We reserve the complete right to limit the number of items selected for each person or per family or per order in the "shopping cart".


The order determination system is applied to the materials that were ordered from the same account or the same credit card in addition to the orders that use the same shipping address or billing address. We will send an alert to the customer in case the material limitation system has been applied to his account.


Details of products, inventory and prices


In our constant and relentless endeavor to provide accurate and comprehensive information about our products (such as product availability, prices, product specifications, pictograms, technical characteristics) and to provide comprehensive information about services, we may encounter some typographical errors.


The maximum accuracy limits are taken into account in displaying the colors of the products on the website, but what you see of the colors shown on the site depends mainly on the settings of your screen and this falls outside the scope of our competence as we cannot confirm with certainty of the approved color settings on your screen.


The publication of details related to products or services (including but not limited to: marketing brochures, advertisements, commercial offers, magazine offers and small publications) on the website is not considered a guarantee of the availability of products, offers or prices, whether through online shopping or in the exhibition directly.


Some errors may occur during the process of providing the product or service and providing detailed information about prices on the website. The website cannot provide you with individual product prices or know the total cost of the product or service until you complete your online order. In the event that the invoice was requested and issued for a product or service and the price was incorrect or the information was incorrect due to an error in recording the correct price or product or service information, the website has the right in this case either to contact you to clarify this error and how to deal with it or cancel your request and Notice of this cancellation. In the event that your request is accepted and followed up electronically, the total cost will be calculated and deducted from your credit card account, and we will inform you by e-mail that the payment process is proceeding correctly.


Availability of products as well as prices are subject to change without prior notice.


Cancelling order


Cancellation of an order by Home Café reserves the right to cancel the order for any of the following reasons:


Decline / not accept the payment

If the delivery address given by the customer is wrong, or the contact information is wrong, or the customer cannot be reached.

Cancellation of the order by the customer: To continue the process of canceling the order, you must contact us first. You can cancel your order for any of the following reasons:


If the order is not delivered or shipped to you. In the event that the cancellation takes place after shipping or sending the order, you will be charged a cancellation fee. We reserve the right to match the time in which your order was shipped with the time that you sent the cancellation request.

We cannot provide / deliver the required product / service within a reasonable time, which is (14) working days from the day the order is confirmed.

 


Amendment to the list of terms and conditions


We have the absolute right at any time to amend the terms and conditions of the website without prior notice or warning. You can access the latest version of the terms and conditions at any time on the website. In the event that you do not accept the amendments to the terms and conditions, you must stop using this service. If you continue to use this service, you implicitly agree to be bound by the amended terms and conditions in using this website.

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